
Primary Care - Cleveland - Erlanger
Primary Care • Cleveland, TN
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Erlanger Primary Care – Cleveland is a family medicine and primary care practice in Cleveland, Tennessee, serving Bradley County and surrounding areas. The clinic provides preventative medicine, chronic disease management, acute and chronic illness care, general pediatrics, women's health, and office-based procedures for family members of all ages.
Services Offered
Insurance & Payment
Pay Your Bill, Billing & Insurance
Languages Spoken
Not published.
Social Media
Photos
Photos published by Primary Care - Cleveland - Erlanger showing the primary care practice in Cleveland, TN.




What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.5/5 stars (11 reviews)
- Trucker Guide: 4.1/5 stars (254 reviews (for Erlanger Express Care))
Patients praise
- Praise for specific physicians and providers for quality of care and good bedside manner
- Reports of convenient and efficient appointment visits
- Some staff described as caring, professional, and helpful
Common complaints
- Reports of rude, dismissive, or unprofessional front-desk and clinical staff
- Complaints regarding wait times and administrative hurdles (e.g., being hung up on or feeling ignored)
- Negative experiences with specific urgent care providers being condescending or unhelpful
"I switched to here after a steady decline in the service and care i was receiving at my previous Dr. I AM SO GLAD I SWITCHED.. Dr. Teuton is Great and so is the other staff. The visits are ALWAYS convienant and surprisingly quick but yet you still get a quality visit and time to discuss things with the dr."
- LocalityBiz user review"This was the worst experience I have ever had at a walk-in. The provider, who didn't even give her name, did not even look at my son. She was extraordinarily rude, condescending and hateful."
- Trucker Guide user reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Ursula Jackson, CNP - E Cleveland, OH - Internal Medicine - Request Appointment - Jun 12, 2026
- Dr. Stacey Jolly, MD - Cleveland, OH - Internal Medicine - Request Appointment - Jun 5, 2026
- Dr. Kevin Christopher, MD - Rocky River, OH - Family Medicine - Request Appointment - Jun 30, 2026
- Sara Klem, CNP - Sheffield Village, OH - Internal Medicine - May 11, 2026
- Dr. John Bertsch, MD - Willoughby Hills, OH - Family Medicine - Request Appointment - Jun 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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