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Primary Care in Coppell, TX clinic

Primary Care in Coppell, TX

Internal Medicine • Coppell, TX

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

Not published.

Team

  • Baylor Scott & White Internal Medicine - Las Colinas, Internal Medicine - Clinic

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Jon Cook): 4.9 (88)
  • Healthgrades (Dr. Avni Patel): 4.0 (4)
  • Birdeye (Questcare Medical Clinic): 4.4 (259)
  • Tebra (Irving Coppell Primary Care): 4.8 (110)
  • Healthline (Dr. Diana Coxsey): 4.9 (178)
  • Vitals (Dr. Farhan Rafi): 5.0 (not explicitly stated)
  • Clinic website (Irving Coppell Primary Care): 4.65 (106)

Patients praise

  • Physicians described as caring, compassionate, and attentive listeners
  • Staff and doctors perceived as knowledgeable, thorough, and highly competent
  • Effective treatment, accurate diagnosis, and good health advice
  • Appreciation for efficient, professional care, especially for urgent needs
  • Positive long-term relationships with providers (many patients seeing same doctor for years)
  • Punctuality of providers in some practices

Common complaints

  • Difficulty scheduling appointments or reaching staff
  • Rudeness or perceived unprofessionalism of front desk/administrative staff
  • Concerns regarding billing issues, insurance acceptance, or lack of communication about costs
  • Short, rushed, or superficial examinations (e.g., missed physical assessments)
  • Strict or perceived harsh clinic policies (e.g., dismissal for missed appointments, refusal to refill medications)
  • Wait times for appointments or medication processing

"one of the best PCPs I have seen. Leticia Pilar... knowledgeable and caring, time to ask questions"

- Healthgrades user review

"I don’t understand why the front desk staff is consistently rude... It seems there is little concern for the quality of customer service being provided by the front desk staff."

- Localitybiz user review

"Both Dr. Rafi and Dr. Aslam are always super thorough during their visits. They take the time to listen which is so rare to find these days."

- Advocate Primary Care website testimonial

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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