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ExacCare clinic

ExacCare

Urgent Care • Crossville, TN

4.2/5(24 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Exac Care, Inc. (ExacCare) is a private medical practice with four Crossville, Tennessee offices offering urgent/convenience care services. Key services include pediatrics, primary care, sports physicals, sinus and upper respiratory infection treatment, industrial/occupational medicine, Medicare wellness exams, drug screens, and digital forms/payments. The company is led by COO Jeff Waldo and operates with a small team; it reports ~$3.43M annual revenue and about 1 employee (per the provided data, likely reflecting a limited staffing metric). Online presence shows modest traffic (roughly 1,352 monthly visits) with a strong bounce rate of 0.4% and top US readership. Primary location: Crossville, TN, with four listed Crossville addresses.

Services Offered

  • urgent care
  • primary care
  • earaches
  • sinus infections
  • flu symptoms
  • minor wounds
  • on-site laboratory testing
  • strep throat
  • urinary tract infections
  • employment health screenings
  • drug testing
  • physical exams
  • Tennessee Department of Transportation physicals
  • Medicare annual wellness exams
  • referrals to specialists

Technology & Equipment

  • on-site laboratory testing

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 3.0 out of 5 stars (average) (based on multiple reviews)
  • Yahoo Local: 2.5 out of 5 stars (6 reviews)
  • ExacCare Company Website: 4.89 out of 5 stars (18 reviews)

Patients praise

  • friendly and professional staff
  • efficient care for acute or minor issues
  • convenient walk-in access and early hours
  • cost-effective alternative to emergency room visits

Common complaints

  • billing and payment disputes
  • long wait times for prescriptions and service
  • occasional staff behavior reported as hostile or rude
  • perceived decline in management quality

"Friendly, fast, professional, open early. Outstanding care and followup."

- Yelp

"They stood in my way and stated I could not leave until I paid for charges they werent even sure I owed. Turn outs I didn't owe anything and was harassed for nothing."

- Crossville-Tennessee.uscompanies.net

"This younger guy helped me so much with my kidney stone and got me the medicine that helped me pass it same day and saved me thousands from a ER visit and scan."

- Crossville-Tennessee.uscompanies.net

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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