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ExacCare clinic

ExacCare

Walk-In Clinic • Crossville, TN

4.2/5(24 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Exac Care, Inc. (ExacCare) is a private medical practice with four Crossville, Tennessee offices offering urgent/convenience care services. Key services include pediatrics, primary care, sports physicals, sinus and upper respiratory infection treatment, industrial/occupational medicine, Medicare wellness exams, drug screens, and digital forms/payments. The company is led by COO Jeff Waldo and operates with a small team; it reports ~$3.43M annual revenue and about 1 employee (per the provided data, likely reflecting a limited staffing metric). Online presence shows modest traffic (roughly 1,352 monthly visits) with a strong bounce rate of 0.4% and top US readership. Primary location: Crossville, TN, with four listed Crossville addresses.

Services Offered

  • Pediatrics
  • Primary care
  • Sinus and upper respiratory infection
  • Sports physicals
  • Drug screens
  • TDOT physicals
  • Industrial and occupational medicine
  • Medicare wellness exams
  • Emergency alternative (urgent care)
  • On-site laboratory testing
  • Employment health screenings
  • Chronic disease management (general)
  • Adult and pediatric care

Insurance & Payment

Not published.

Walk-in, Affordable pricing, Less wait time

Languages Spoken

Not published.

Commitments

  • Convenient care seven days a week with extended evening and weekend hours
  • Walk-in clinic with fast service and lower costs than ER
  • On-site lab testing for fast diagnoses

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 3.0 out of 5 (Not specified (aggregate))
  • Yahoo Local: 2.5 out of 5 (6 reviews)
  • Company Website: 4.89 out of 5 (18 reviews)

Patients praise

  • Convenient alternative to emergency room services
  • Fast and friendly service mentioned by some patients
  • Helpful in addressing urgent minor health issues (e.g., kidney stones)
  • Affordability compared to hospital visits
  • Extended operating hours

Common complaints

  • Long wait times
  • Issues with billing, payment processes, and potential overcharging
  • Communication problems with pharmacy orders
  • Perceived lack of professionalism or skill by some staff members
  • Rude or hostile staff interactions

"After my visit I was told I owed the money then instead of waiting to see if the charges were correct or not...Turns out I didn't owe anything and was harassed for nothing."

- USCompanies.net Review

"Friendly, fast, professional, open early. Outstanding care and followup."

- Yelp Review

"Unprofessional and unskilled. It's a waiting game. My son waited an hour and half to be seen, just for a nurse to walk in and say, ' I'm confused, I think I may be in the wrong room!' then waited..."

- MapQuest Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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