Williamson Health
Primary Care • Franklin, TN • Multiple; list includes locations such as Cool Springs, Nolensville, Spring Hill, Thompson’s Station, West Franklin, Franklin, Williamson Tower, and Primary Care at Williamson Health locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Current Offers
Primary Care – new patient welcome
Social Media
Photos
Photos published by Williamson Health showing the primary care practice in Franklin, TN.
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye/Google/Aggregated review sites: 4.9 out of 5 stars (293 reviews); 3.8 out of 5 stars across various platforms (293 reviews for specific practice locations/providers)
- Birdeye/Google: 5.0 out of 5 stars (898 reviews) (898 reviews)
Patients praise
- Physicians and providers are described as caring, thorough, and knowledgeable
- Positive bedside manner and willingness to listen to patient concerns
- Friendly and helpful front desk/support staff in many instances
- Efficient and professional clinical care during visits
Common complaints
- Difficulty scheduling timely appointments
- Challenges with office administration and phone responsiveness
- Occasional issues with prescription follow-ups
"Dr Williams is the best. He takes the time necessary during your visit and the care provided is rare... Other practices these days are not much different than walk in clinics... Highly recommend him and this practice."
- Patient review of Dr. Arthur Williams, Williamson Medical Group"Great physician, but NO ONE EVER ANSWERS THE PHONE! We leave message after message and if were lucky, well hear back from someone days later. The office administration and clinic coordination suck, but the doctor is excellent."
- Patient review of Dr. Arthur Williams, Williamson Medical GroupSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Cool Springs Primary Care at Aspen Grove - Williamson Health - Sep 18, 2025
- Williamson Health Announces Opening of New Primary Care Clinic ... - Sep 17, 2025
- Heather Rowe, M.D. | Williamson Health - Sep 10, 2025
- Williamson Health Medical Group Welcomes New Physician - Oct 30, 2025
- Williamson Health announces opening of new primary care clinic in Cool Springs | | williamsonherald.com - Oct 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
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