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Vanderbilt Primary Care Franklin clinic

Vanderbilt Primary Care Franklin

Primary Care • Franklin, TN

3.5/5(49 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Vanderbilt Primary Care Franklin is a primary care clinic located at 2105 Edward Curd Lane in Franklin, Tennessee. The clinic offers internal medicine and primary care services with a team of physicians and advanced practice registered nurses. It is open Monday through Friday from 8:00 a.m. to 5:00 p.m.

Services Offered

Not published.

Team

  • Matthew J. Abbate, Internal Medicine, Primary Care - MD
  • Sarah L. Anderson, Internal Medicine, Primary Care - MD
  • Nitara D. Carswell, Internal Medicine, Primary Care - MD
  • Billy H. Copeland, MD, Internal Medicine? (listed as IIMD in snippet); Primary Care - IM
  • Loretta L. Davidson, Advanced Practice Registered Nurse, Primary Care - APRN
  • Gwendolyn A. Howard, Internal Medicine, Primary Care - MD

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

Make an Appointment

(615) 791-7255

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Vanderbilt Orthopaedics Franklin): 3.3 out of 5 stars (44 reviews)
  • Birdeye (Vanderbilt-Ingram Cancer Center Franklin): 5 out of 5 stars (5 reviews)
  • Top Rated Local (Vanderbilt Franklin Women's Center): Varies across platforms (e.g., 3.2-3.7 average on some) (Aggregated data (e.g., 62-128 reviews))

Patients praise

  • Appreciation for kind, attentive, and professional clinical staff (nurses and physicians)
  • Highly knowledgeable medical care and thorough examinations by certain providers
  • Efficient service in certain specialized clinics (e.g., cancer center)
  • Helpful and friendly patient experiences noted by some individuals

Common complaints

  • Long wait times and concerns regarding appointment management
  • Perceived lack of empathy or flexibility from front desk staff
  • Inconsistent billing practices (e.g., being billed as a specialty provider)
  • Concerns about rushed appointments and perceived lack of thoroughness by some providers

"WOW! The customer service with these three ladies... absolutely exceeded my expectations 100%. These ladies absolutely deserve recognition for their outstanding service."

- Birdeye (Vanderbilt Orthopaedics Franklin review)

"Was not even greeted when I walked in, was told it would be a 2.5 hour wait... Poorly managed which seems on par for vanderbilt at this point."

- LocalityBiz (Vanderbilt Health Walk-In Clinic Franklin review)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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