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Bassett Herkimer Specialty Services clinic

Bassett Herkimer Specialty Services

Surgery • Herkimer, NY • Since 1922 • 1 location (Herkimer Specialty Services within Bassett network) locations

4.0/5(3 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Bassett Healthcare Network is a nonprofit health system based in Cooperstown, NY, delivering comprehensive care across five regional hospitals and multiple outpatient centers in rural upstate New York. Key points: - History and scope: Founded in 1922; integrated health system serving an eight-county, 5,600-square-mile region with a focus on rural communities. -Facilities: Includes six hospitals and various skilled nursing facilities, community and school-based health centers, and specialty services. -Reach and staffing: Employs hundreds of staff (notably 953 listed, with year-over-year growth) to support a broad range of health services. -Mission: Aims to improve patient health and community wellbeing through an integrated care network across central New York. -Note: The page mentions a broader regional footprint and community engagement, with ongoing updates and local health workforce opportunities. If you’re specifically looking for “Bassett Herkimer Specialty Services” or details about services in Herkimer, Bassett operates facilities in the Herkimer area (e.g., Valley Health Services) as part of its network, offering rural-focused outpatient and inpatient care. For exact service lines and locations, a direct lookup of Bassett’s Herkimer facilities or the Valley Health Services page would provide precise offerings.

Services Offered

  • Specialty care
  • Oncology
  • Surgery
  • General Surgery
  • Orthopedic Surgery & Sports Medicine
  • Interventional Pain Management
  • Primary Care
  • Convenient Care

Team

  • Bassett Herkimer Specialty Services Team, Not specified - Specialty care and oncology services provider

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What services are offered?

Oncology and specialty services for referred patients; primary care and convenient care options available.

Please call your primary care practitioner to receive a referral for our specialty care services.

This appears to be an instruction rather than a typical FAQ. No separate patient-facing FAQ question/answer was provided in the available text.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4 out of 5 stars (3 reviews)

Patients praise

  • Polite, nice, and professional support staff (receptionists, lab technicians, nurses)
  • Efficient and pain-free lab services
  • Timely communication and responsiveness to patient inquiries
  • Compassionate and skilled care providers in broader network context

Common complaints

  • Concerns regarding communication with providers
  • Billing disputes for services perceived as unnecessary
  • Perceived lack of compassion or listening from staff
  • Difficulty with insurance coverage/participation for prescribed treatments

"They didn’t wanna listen to any of my concerns... all they care about is getting paid and they could care less about the patients that come to see them when they need them."

- Patient review regarding specialty care experience

"Everyone from the receptionists to the bloodwork lab technicians to the nurses and PCPs and doctors are so polite and nice and professional at the Herkimer Bassett office."

- Patient review regarding clinic staff

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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