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Holyoke Health Center clinic

Holyoke Health Center

Pediatrics • Holyoke, MA • Since 1970 • Multiple locations throughout Hampden County, MA locations

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Holyoke Health Center, Inc. is a nonprofit Federally Qualified Community Health Center based in Holyoke, Massachusetts. Founded in 1970, it provides affordable medical, dental, and pharmaceutical services to Holyoke, Chicopee, and surrounding communities, with onsite 340B pharmacy and integrated oral health and behavioral health services. The center serves over 24,000 patients annually and operates three U.S. offices, including its headquarters at 230 Maple Street, Holyoke, MA 01040. It employs about 83 staff and reports annual revenue around $6.6 million. The organization also has a presence in Ecuador and offers services in English and Spanish.

Services Offered

  • primary care
  • dental
  • pharmacy
  • pediatrics
  • behavioral health
  • ob/gyn
  • recovery support
  • care management
  • walk-in center
  • vision center
  • dental residency programs

Team

  • Holyoke Health Center - Pediatrics clinic (general information)

Insurance & Payment

Not published.

Languages Spoken

  • English
  • Spanish

FAQs

What are the hours of operation for Holyoke Health Center?

Locations & Hours (specific hours are not provided in the text).

Commitments

  • Evidence-based care using updated and current guidelines from professional organizations

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • LocalityBiz and Yelp: generally very low, with specific 1-star reports (limited number of public reviews available)

Patients praise

  • some positive experiences with individual providers in-person
  • nurses noted for communicating well at associated hospital facilities
  • cleanliness of facilities in some reports

Common complaints

  • difficulties reaching staff by phone
  • long wait times for appointments and at the facility
  • perceived unprofessionalism or dismissive attitude of some staff members
  • perceived lack of urgency regarding health needs
  • challenges with medical records or administrative follow-up

"Spent the better part of an afternoon either calling with no answer, or on hold for hours only to be met with dead air on the phone... When I finally got a person on the phone they were dismissive and grossly unprofessional."

- LocalityBiz review

"Awesome in person but dont try calling for appointment... terrible they need phone people to book appointments instead of making people wait until they in pain"

- LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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