Holyoke Medical Group
Pediatrics • Holyoke, MA • Since 1893
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Holyoke Medical Center is a nonprofit, full-service hospital in Holyoke, MA (founded 1893) with 198 beds. It operates a broader healthcare system that includes the VNA, River Valley Counseling Center, and Western Mass Physician Associates. The service area covers Greater Holyoke and surrounding towns in Hampshire and Hampden Counties. Pediatric care is provided through Holyoke Medical Center’s pediatric services, led by the Pediatric Medical Director, with related departments and allied services available within the hospital. For specifics on pediatric programs, locations, and contact details, refer to the Holyoke Health homepage or call 413-534-2752.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Photos
Photos published by Holyoke Medical Group showing the pediatrics practice in Holyoke, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- US News & World Report: 2 out of 5 stars (pediatric focus) (14 reviews (specific to pediatricians))
- Yelp: Not specified/Low rating implied (46 reviews total for Holyoke Medical Center)
Patients praise
- Positive experiences with individual pediatric doctors and clinicians
Common complaints
- Poor customer service and communication issues with administrative staff
- Long wait times for care, including in the emergency department
- Concerns regarding billing practices and refusal of care due to outstanding balances
- Professionalism issues regarding staff conduct and record-keeping
"We love the providers. We have never had a problem with the doctors or other clinicians. The problem is with some of the customer service staff... Lacking basic customer service."
- LocalityBiz (Holyoke Pediatric Associates)"The er is understaffed takes forever to be seen and the staff thinks its funny if you asl how long until your child is seen. Said could be another 8 hours..."
- Yelp (Holyoke Medical Center)"I was told, her chart is flagged and no appointments can be made until the $120 balance is paid. This should be illegal! You are turning down care to a child over a $120 balance."
- LocalityBiz (Holyoke Pediatric Associates)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Holyoke Medical Center Pediatric Care relocates - Apr 13, 2026
- HMC EXPANDS SERVICES IN SPRINGFIELD - Holyoke Health - Oct 30, 2025
- Holyoke Health Center Celebrates Opening of New Building to Expand Care Access - Health Care News - May 14, 2026
- Holyoke Medical Center Welcomes 11 Primary Care Physicians, Providers - Health Care News - Dec 3, 2025
- Holyoke Medical Center Expands Services in Springfield - Health Care News - Oct 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
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