Holyoke Health Center
Primary Care • Holyoke, MA • Since 1970 • Multiple (Holyoke, Chicopee, and other Hampden County locations) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Holyoke Health Center, Inc. is a nonprofit Federally Qualified Community Health Center based in Holyoke, Massachusetts. Founded in 1970, it provides affordable medical, dental, and pharmaceutical services to Holyoke, Chicopee, and surrounding communities, with onsite 340B pharmacy and integrated oral health and behavioral health services. The center serves over 24,000 patients annually and operates three U.S. offices, including its headquarters at 230 Maple Street, Holyoke, MA 01040. It employs about 83 staff and reports annual revenue around $6.6 million. The organization also has a presence in Ecuador and offers services in English and Spanish.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
FAQs
What services are offered at Holyoke Health Center?
Low-cost medical, dental, and pharmaceutical services for Holyoke, Chicopee, and surrounding communities.
Where are Holyoke Health Center locations?
Holyoke Health Center in Holyoke, MA; Chicopee Health Center in Chicopee, MA; Veterans’ Home of Holyoke Dental Clinic in Holyoke, MA.
Awards & Accreditations
Social Media
Photos
Photos published by Holyoke Health Center showing the primary care practice in Holyoke, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- HelpConnectUsa: 3.9/5 (441 reviews (on HelpConnectUsa))
- Indeed.com: 3.8/5 (51 reviews (employee reviews))
Patients praise
- Appreciation for the diverse, grateful patient population by some staff
- Some positive experiences with in-person care interactions
- Provides accessible, low-cost services to the community
Common complaints
- Difficulty contacting the center via phone and long hold times
- Unprofessional or dismissive customer service interactions
- Long waiting lists for primary care appointments
- Concerns regarding administrative follow-up, referrals, and medical record handling
"Customer service is a joke. I was on hold for like 10 mins. someone answered and just said please hold before i can respond they put me on hold."
- Various online reviews"These people don’t take health serious. Was approved for therapy 8 months ago and have not been seen by anyone... this is ridiculous and unacceptable."
- Online customer feedbackSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Holyoke Health Center Celebrates Opening of New Building to Expand Care Access - Health Care News - May 14, 2026
- Holyoke Chicopee Springfield Head Start’s Churchill Center Hosts Family Health Fair - Health Care News - Oct 9, 2025
- HMC EXPANDS SERVICES IN SPRINGFIELD - Holyoke Health - Oct 30, 2025
- Holyoke Medical Center Welcomes 11 Primary Care Physicians, Providers - Health Care News - Dec 3, 2025
- Lucille Passer, PA - Holyoke Health - Sep 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
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