Holyoke Medical Center
Primary Care • Holyoke, MA • Since 1893
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Holyoke Medical Center is a nonprofit, full-service community and regional hospital in Holyoke, Massachusetts (founded 1893). It operates 198 beds at the main campus and administers a broader healthcare system that includes the VNA, River Valley Counseling Center, and Western Mass Physician Associates. The facility serves the Greater Holyoke area and parts of Hampshire and Hampden Counties, including Holyoke, Chicopee, South Hadley, Granby, Easthampton, Southampton, West Springfield, and Belchertown. Key details: - Type: Nonprofit hospital network (private ownership) - Headquarters: Holyoke, MA - Annual revenue: ~$26.4M - Employees: ~438 - Website: holyokehealth.com - Contact: 413-534-2752 - Network/ affiliations: Valley network; includes physician practice group and counseling services - Related entities: VNA, River Valley Counseling Center, Western Mass Physician Associates If you’re looking for specific services, locations, or contact information for Holyoke Health, I can extract those from the page.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Photos
Photos published by Holyoke Medical Center showing the primary care practice in Holyoke, MA.
What Patients Say
Overall sentiment across review platforms: negative
- Yelp: 1 out of 5 stars (based on specific examples cited in source) (2 reviews (on Yelp))
Patients praise
- Positive experiences with in-person interactions (specifically mentioned clinical staff)
Common complaints
- Difficulty reaching staff by phone and long hold times
- Unprofessional, dismissive, or rude behavior from staff members
- Lack of follow-up on referrals and appointment delays
- Poor communication regarding patient records and appointments
"The workers are lazy and seem like they don’t want to be there. I hate that I wasted time with these, I’m switching my primary care immediately."
- localitybiz.com"The Dental Receptionist is a disaster. Good luck getting through to her. If her attitude is any indication of how the ..."
- YelpSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- HMC EXPANDS SERVICES IN SPRINGFIELD - Holyoke Health - Oct 30, 2025
- Lucille Passer, PA - Holyoke Health - Sep 9, 2025
- Holyoke Health Center Celebrates Opening of New Building to Expand Care Access - Health Care News - May 14, 2026
- Holyoke Medical Center Welcomes 11 Primary Care Physicians, Providers - Health Care News - Dec 3, 2025
- Holyoke Medical Center and IKS Health Announce Strategic Partnership to Reduce Administrative Burden and Support Sustainable Growth - May 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
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