LifeWays
Behavioral Health • Jackson, MI • Since 1966
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
LifeWays is a nonprofit mental health care provider serving Jackson and Hillsdale counties in Michigan. Established in 1966 and headquartered in Jackson, MI, it operates as a Certified Community Behavioral Health Clinic (CCBHC), offering comprehensive services for adults, children, and families, including crisis intervention, therapy, case management, wellness coaching, substance use treatment, developmental disability supports, and veteran services. They emphasize recovery, trauma-informed care, and integration of physical and behavioral health. Services may include screening, crisis care, withdrawal management, peer mentoring, and prevention/outreach. LifeWays employs about 165 staff and maintains three U.S. offices (HQ in Jackson, Hillsdale site, and an office in Jackson’s area; listed contact numbers and locations). For more details or to engage services, visit lifewaysmi.org.
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
Photos
Photos published by LifeWays showing the behavioral health practice in Jackson, MI.
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/MapQuest: 3.0 to 3.3 stars (average across limited platforms) (2 reviews on Yelp/MapQuest integration)
Patients praise
- Some patients report positive experiences with specific doctors who are described as caring and good listeners
- Appreciation for group therapy services and ongoing support programs
- CARF accreditation indicating established service standards
Common complaints
- Reports of poor customer service including long wait times and unresponsive staff
- Complaints regarding the quality of care and treatment outcomes
- Mixed feedback regarding staff integrity and honesty
- Documented consumer complaints involving service suitability and staff behavior
"Worst place to go in Jackson I was there for 7 years I got worse over the 7 years that I was there when I entered I was walking 5 miles a day exercising when I left I had a heart murmur wasn't..."
- Yelp reviewer (Carroll J.)"I love my Doctor at Lifeways. She truly is concerned takes the time with her patients and genuinely cares and LISTENS. She doesn’t force you to do anything and makes sure you are apart of your treatment plan."
- Anonymous reviewer (L.W.)Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Physical activity and mental health: LifeWays helps clients make the connection — LifeWays - Aug 12, 2025
- Encouraging Recovery, One Step at a Time: Michigan Recovery Incentives Program Comes to Jackson — LifeWays - Sep 3, 2025
- Jackson County Sheriff’s Office and LifeWays Launch the SAFE Program to Enhance Emergency Response for Residents with Special Needs — LifeWays - Dec 10, 2025
- Cassandra L. Watson Begins Role as Chief Executive Officer of LifeWays — LifeWays - Feb 5, 2026
- LifeWays launches recovery program offering financial incentives - Jul 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
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