Baptist Medical Group
Geriatrics • Memphis, TN • Since 2009
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Baptist Medical Group (BMH Care Corp) is a nonprofit multispecialty physician group based in Memphis, TN, founded in 2009. It is the Mid-South’s largest integrated not-for-profit multispecialty practice, with over 500–600 primary and specialty physicians across 42+ specialties, serving Memphis and the broader region (West Tennessee, North Mississippi, East Arkansas). The organization operates as part of Baptist Memorial Health Care and has 3 office locations, including its Memphis HQ at 1717 W. Massey Rd, and a presence in Union City, CA. For geriatric medicine in Memphis, Baptist Medical Group represents a major provider network under a nonprofit hospital system, offering resources and access to 600+ doctors across multiple specialties.
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
What is geriatric medicine?
Physicians dedicated to providing quality health care for older adults, managing chronic health problems and emotional issues, and addressing cognitive issues such as dementia.
Photos
Photos published by Baptist Medical Group showing the geriatrics practice in Memphis, TN.
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Robert Burns): 4.3 out of 5 (22 reviews)
- Healthgrades (Dr. Joseph Baker II): 5.0 out of 5 (4 reviews)
- Healthgrades (Dr. Alisha Gupta): 3.0 out of 5 (2 reviews)
Patients praise
- Physicians perceived as knowledgeable and thorough
- Some providers praised for listening and addressing concerns effectively
- Helpful and efficient office staff noted by some patients
- Appreciation for calm and professional demeanor of specific doctors
Common complaints
- Inconsistent office staff performance and organization
- Difficulty getting timely referrals and responses
- Complaints regarding doctor attitude and communication style
- Perceived lack of patient-centered care in some instances
"He was thorough, attentive, and responsive to each and every one of my concerns, taking the time to listen to me and to discuss the issues. His office staff members were welcoming and efficient."
- Healthgrades review for Dr. Robert Burns"She doesn’t want you to be an active participant in your own health, just do as she says with no questions asked."
- Healthgrades review for Dr. Alisha Gupta"The office staff seem like they'd rather not be there and are unorganized. I called and called and called to get a referral and it's still been over a month."
- Healthgrades review for Dr. Robert BurnsSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Baptist Medical Group Geriatric Medicine - Dec 18, 2025
- Welcome to Baptist's New Residents and Fellows - baptistleader - Oct 31, 2025
- Baptist Medical Group Family Medicine - Dec 25, 2025
- Dr. Joseph Baker II, DO - Collierville, TN - Healthgrades - Jul 14, 2025
- Acute Care Surgeon | Baptist Medical Group | Physician Jobs - Sep 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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