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BMH Geriatric Medicine - Home Page clinic

BMH Geriatric Medicine - Home Page

Geriatrics • Memphis, TN

4.3/5(22 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

Not published.

Team

  • BMH Geriatric Medicine Team - Fellowship Program / Geriatric Medicine

Insurance & Payment

Not published.

Languages Spoken

Not published.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Robert Burns): 4.3 out of 5 stars (22 reviews)
  • Healthgrades (Baptist Memorial Hospital-Memphis): 85% positive rating for patient communication and discharge information (Not explicitly stated (hospital-wide metrics))

Patients praise

  • Providers described as caring, attentive, and thorough in addressing medical issues
  • Staff members commended for being sweet and attentive in some instances
  • Programs recognized for training physicians in quality care for older populations
  • Some providers noted for taking adequate time to listen to and explain conditions to patients

Common complaints

  • Billing and financial management issues, including double charging and delayed refunds
  • Concerns regarding communication, particularly for patients requiring special accommodations like interpreters
  • Reports of unprofessional or dismissive staff attitudes
  • Mixed experiences with provider responsiveness and personalized care plans

"They acknowledged that they double charged me. They have told me several times that I would have a refund in 2 days, 10 days, 7 days, etc. But it has been 4 months..."

- Better Business Bureau complaint regarding billing

"Dr Baker actually addresses all of your medical issues, takes time with you and really listens."

- Healthgrades review for a geriatric medicine provider at this location

"This hospital is a complete train wreck... I will explain they do not follow compliance my parents require interpreters..."

- Better Business Bureau review for Baptist Memorial Health Care

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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