Jackson General Hospital
Ambulance Services • Ripley, WV
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Jackson General Hospital (WVU Medicine) in Ripley, WV is a nonprofit, small rural hospital offering comprehensive inpatient and outpatient services. Key details: - Location: Ripley, West Virginia (headquartered there) - Services: 24-hour emergency care, urgent care (via Morad-Hughes Health Center), primary care, specialty clinics (internal medicine, family practice, surgery, orthopedics, urology, ENT, GYN, etc.), virtual care, pharmacy, records and planning, financial assistance, and patient resources - Size: Approximately 62 employees; annual revenue around $10 million - Type/ownership: Private nonprofit within the WVU Medicine network - Contacts: Main numbers include 304-372-2749 / 304-372-2731 - Locations: 3 offices listed in Ripley, WV (including 122 Pinnell St and a P.O. Box) - Website: wvumedicine.org/locations/jackson-general-hospital/ If you need specifics on services, appointment scheduling, or billing, I can pull those details from the site.
Services Offered
Insurance & Payment
Not published.
Languages Spoken
Not published.
FAQs
Do you provide emergency department services 24/7?
OPEN 24 Hours.
What is the hospital’s location?
122 Pinnell Street Ripley, WV 25271
Social Media
Photos
Photos published by Jackson General Hospital showing the ambulance services practice in Ripley, WV.
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health: 3.3/5 (3)
- U.S. News & World Report: 91% (willingness to recommend)
- Healthgrades: 79% (Patient Experience Rating)
- Care Transparency: 92/100
- medicals-health.com: 3.4/5 (12)
Patients praise
- High overall patient satisfaction scores on standardized surveys
- Friendly and professional interactions reported by some patients
- Strong nurse and doctor communication scores compared to national averages
- Positive perceptions of staff helpfulness in certain care scenarios
Common complaints
- Long waiting times in the emergency department
- Concerns regarding communication and professionalism of reception staff
- Facility cleanliness issues mentioned in specific patient accounts
- Frustration with perceived lack of follow-up or patient dismissals
- Reports of limited availability of supplies like blankets
"We sat there, all 6 of us for 2 hours and a half. No one came out to check on us, give us any information, nothing... I went to the reception desk twice... to express my aggravation of the wait... I will not be back to your hospital."
- medicals-health.com"I've been there several times already for various tests and services and I'm highly impressed with the friendliness and professionalism of everyone I've met."
- YelpSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Capito tours WVU Medicine Jackson General Hospital to discuss expansion plans - Jan 23, 2026
- New plans for cancer center at Jackson General - Dec 4, 2025
- Cancer Center plans off and running at WVU Medicine Jackson General – WCHS Network | News • Sports • Business | Charleston, WV - Dec 5, 2025
- Capito makes stops in Jackson and Wood counties | News, Sports, Jobs - News and Sentinel - Jan 24, 2026
- WVU Medicine generates $16.8B in economic impact, supports 1 in 14 West Virginia jobs | Jackson Star and Herald - Ripley and Ravenswood | wvnews.com - Feb 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
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