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Jan-Care Ambulance Service clinic

Jan-Care Ambulance Service

Ambulance Services • Ripley, WV • Since 1970

2.7/5(26 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Jan-Care Ambulance, Inc. is a private ambulance services provider based in Beckley, West Virginia, with operations across West Virginia and North Carolina. Founded in 1970, it emphasizes non-governmental funding and a mission-driven approach to high-quality, compassionate EMS care. Key details: - Services: Ambulance transport and EMS operations - Location: Headquarters in Beckley, WV; stations across WV and NC - Size: About 29 employees; multiple active job postings (including EMT/Paramedic roles) - Contact: billingquestions@jancare.com, info@jancare.com; phone (304) 255-2931 or (800) 244-9800 - Notable: Recently earned the Champions for Children 2026 Community Champion Award from Just for Kids, Inc. Note: The provided page highlights overall company information and does not specify a branch or office in Ripley, WV.

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

Awards & Accreditations

  • Jan-Care QA Awards

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Indeed: 2.6/5 stars (based on 24 employee reviews) (24 reviews)
  • Birdeye: 3.5/5 stars (based on 2 reviews) (2 reviews)

Patients praise

  • Some employees and family members report positive experiences with staff professionalism and training opportunities
  • Occasional reports of fast response times and excellent care by specific crews

Common complaints

  • Reports of late pickup times and unreliability for scheduled transports
  • Employee complaints regarding disorganized management, long hours, and poor work-life balance
  • Some allegations of poor care or loss of patient belongings during transit

"Lazy management, long hours, staff is very disorganized. They seem like they are trying but the disorganization is really hard to work with. I did not enjoy the experience."

- Former employee review, Ripley, WV (Indeed)

"The Jan Care ambulance service is appalling! More often than not they are late on their pickup time by half and hour if not more."

- Patient experience review (Yelp/MapQuest)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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