Ellis Medicine
Behavioral Health • Schenectady, NY • 1 main site at State Street Health Center; affiliated inpatient units (Adolescent Treatment Center, 36-bed adult inpatient units) locations
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Ellis Medicine's Mental Health Services in Schenectady, NY offers walk-in mental health care for youth, teens, and adults at State Street Health Center, along with inpatient mental health units for adults and adolescents. The clinic provides crisis intervention services available 24/7 through its Crisis Information and Referral Hotline, plus specialized programs including The Living Room for adults and The Family Room for children and adolescents.
Services Offered
Team
Insurance & Payment
We take all forms of insurance, including Medicaid
Crisis Line 518-243-4000? (not a payment option), Not specified
Languages Spoken
FAQs
Crisis services contact information
Crisis Information and Referral Hotline at 518-243-4000, 24 hours a day, 7 days a week.
Social Media
Photos
Photos published by Ellis Medicine showing the behavioral health practice in Schenectady, NY.
What Patients Say
Overall sentiment across review platforms: mixed
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Patients praise
- Some patients report positive, kind, and helpful interactions with clinicians and therapists.
- Recognition of staff going out of their way to assist with logistics like insurance and transportation.
- Availability of diverse treatment programs and specialist support.
Common complaints
- Reports of poor administrative and receptionist responsiveness, including difficulty scheduling, double-booked appointments, and slow return of calls.
- Allegations of focus on financial gain or "head count" over patient care.
- Complaints regarding medication management, such as delays in prescription refills, lack of review of medical records, and perceived apathy from staff.
- Long wait times for services, including in emergency or urgent care contexts.
- Reports of feeling treated as a "charge to insurance" rather than a patient.
Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Schenectady County Department of Mental Health - Oct 31, 2025
- Schenectady County Human Rights Commission Resource Guide - Feb 8, 2026
- Capital District Psychiatric Schenectady Community Center - Aug 26, 2025
- Ellis Medicine's Family Room and Living Room offer walk-in mental ... - May 8, 2026
- Schenectady Medical - Hometown Health Centers - May 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
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