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Behavioral Health • Schenectady, NY

3.4/5(340 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

Services Offered

Not published.

Insurance & Payment

Not published.

Languages Spoken

Not published.

What Patients Say

Overall sentiment across review platforms: mixed

  • Schenectady Center (Rehabilitation): 3.6/5 stars (238 reviews)
  • Ellis Medicine Urgent Care at Mohawk Harbor: 2.8/5 stars (102 reviews)
  • Ellis Hospital: 58% (9% lower than national average) (Not explicitly listed total count, noted as patient experience rating)

Patients praise

  • High-quality, commendable service from some clinical staff in specialized care (e.g., PT/OT)
  • Supportive and welcoming staff in certain facilities
  • Proactive community outreach programs (e.g., pediatric dental)
  • Clean and well-maintained environments in some rehabilitation settings

Common complaints

  • Long wait times in emergency departments
  • Rude or dismissive behavior from some medical and administrative staff
  • Perception of inadequate care or lack of thoroughness by some providers

"Horrible spent 9 hours before being seen by a physician in the ER. Very low on staff and extremely rude."

- Yelp review for Ellis Medicine

"Condescending “mid-level” doctor made me feel stupid for coming in for what turned out to be a life-threatening condition. Clearly did not want to be there. Appalled at the care. Never again."

- Birdeye review for Ellis Medicine Urgent Care

"I received commendable service from every department and every staff member I encountered. PT and OT personnel did a superior job..."

- Birdeye review for Schenectady Center

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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