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Behavioral Health Network WellBeing Center (CBHC) clinic

Behavioral Health Network WellBeing Center (CBHC)

Behavioral Health • Springfield, MA

3.2/5(129 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Behavioral Health Network WellBeing Center (CBHC) in Springfield, MA provides mental health and substance use services including urgent care, therapy, psychiatry, peer support, and 24/7 crisis services. The clinic offers same-day mental health and substance use support, skill-building workshops, navigation assistance, and care coordination. Hours are Monday–Friday 8:00 am–8:00 pm, Saturday–Sunday 9:00 am–5:00 pm, with crisis services available around the clock.

Services Offered

  • Core Clinic and Crisis Services (Available 24/7/365)
  • Urgent Care (same-day support for mental health and substance use)
  • Peer Specialists
  • Navigation Support
  • Skill-Building Workshops
  • Therapy Support
  • Psychiatry Services
  • Care Coordination
  • 24/7 Crisis Support

Insurance & Payment

Not published.

Languages Spoken

  • English

FAQs

What are the clinic weekday hours?

Clinic Weekday Hours: Sunday 9:00 am-5:00 pm; Monday - Friday 8:00 am-8:00 pm; Saturday 9:00 am-5:00 pm.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google aggregate: 3.2 out of 5 stars (129 reviews)

Patients praise

  • Staff described as professional, caring, and friendly
  • Effective support for diverse mental health and addiction needs
  • Positive impact on personal well-being and life management skills

Common complaints

  • Concerns regarding administrative reliability and long wait times for new appointments
  • Dissatisfaction with residential location impact on neighborhood quiet

"Really like the people who work there! Nice!"

- Birdeye/Google Review

"After 3 weeks, I was Informed I'm on a waiting list that has no clear date. Why would I take time and spend the money for the intake when it could be ..."

- Birdeye/Google Review

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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