Burrell Behavioral Health
Behavioral Health • Springfield, MO • Since 1977
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Burrell Behavioral Health is a nonprofit community mental health center based in Springfield, Missouri, serving more than 40,000 clients across 18 counties. Founded in 1977, it operates the second-largest behavioral health network in Missouri with over 400 licensed providers delivering a full continuum of care, including therapy, counseling, psychiatric services, residential programs, case management, addiction recovery, crisis intervention, and evaluations for adults, families, and children/teens. The organization employs about 522 staff and has an annual revenue around $400 million. Main headquarters: 1300 E Bradford Pkwy, Springfield, MO 65804. Contact: info@burrellcenter.com; main phone numbers include 417-761-5000 and 800-395-2132.
Services Offered
Team
Insurance & Payment
Works with most insurance and offers options for those who qualify, including discounted fees and financial assistance
Discounted fees, financial assistance, insurance
Financing: Discounted fees; financial assistance; sliding scale (implied)
Languages Spoken
Not published.
Pricing
FAQs
Do I really need help?
Honest conversations are hard but Burrell is the best place to start.
Will this work?
We can't promise changes, but beginning the journey makes every day a little better.
What if I can’t afford it?
It’s more affordable than you think. We work with most insurance and offer options, including discounted fees and financial assistance.
Social Media
Photos
Photos published by Burrell Behavioral Health showing the behavioral health practice in Springfield, MO.
What Patients Say
Overall sentiment across review platforms: negative
- Better Business Bureau (BBB): 1.14/5 stars (Based on BBB customer reviews)
Patients praise
- Instances of professional and warm support from individual providers
Common complaints
- Difficulty communicating with staff and obtaining responses to messages
- Frequent issues with prescription refills and continuity of medication access
- Problems with appointment scheduling and long wait times
- Reports of unprofessional or rude staff behavior
- Challenges accessing care due to perceived restrictive policies or insurance/billing issues
- Dissatisfaction with the quality of therapy or perceived lack of treatment consistency
"They have repeatedly every few months left me to go without my prescription for weeks at a time causing me to go back in and out of mental stability repeatedly."
- LocalityBiz review"Honestly most of the staff is extremely negative. Not many are helpful and they take forever to help solve issues."
- LocalityBiz review"Called again to cancel appt with psychiatrist they set me up with because his profile did not say he treated ADHD. Ask to speak to a supervisor and I was referred to patient experience to leave a voice mail by computer. Would NOT let me speak to anyone else!"
- BBB customer reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Following $4.1 million renovation… | Burrell Behavioral Health - Aug 6, 2025
- Burrell, Brightli to transition to Centerstone name | Springfield Business Journal - Sep 9, 2025
- Brightli and Centerstone finalize merger,… | Burrell Behavioral Health - Sep 9, 2025
- Springfield PD and Burrell Behavioral Health’s co-responder mental health program is seeing results - Sep 18, 2025
- Burrell Behavioral Health joins… | Burrell Behavioral Health - Aug 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
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