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Primary Care Offices in Springfield, Ohio - Mercy Health

Primary Care • Springfield, OH

4.5/5(1 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Western Medicine Family Physicians is a small primary care practice in southwest Ohio (Enon/Fairborn area) under Mercy Health Springfield. It operates as a family medicine clinic with an in-house laboratory, offering patient-centered, holistic preventative care and management of chronic illnesses for all ages, from birth to elderly. The practice emphasizes urgent care capability, convenient access, and a focus on keeping patients well long-term. The clinic appears to have a very small staff (2 employees listed) and serves multiple offices in the region, including Fairborn and Enon, Ohio. Contact options include local phone numbers for scheduling and inquiries. - 7774 Dayton Springfield Rd, Fairborn, OH 45324 - Fairborn, OH (location listings under Western Medicine Family Physicians)

Services Offered

  • Primary Care
  • Family Medicine

Team

  • Mercy Health Springfield Primary Care and Family Medicine - Clinic

Insurance & Payment

Not published.

Languages Spoken

Not published.

What Patients Say

Overall sentiment across review platforms: mixed

  • Centers for Medicare & Medicaid Services (CMS) data: 90.1/100 (MIPS Quality Score) (Average across 1 scored provider (practice has 38 providers))
  • Healthgrades: 52% recommend (hospital level) (N/A)
  • Centers for Medicare & Medicaid Services (CMS): 3-star CMS rating (hospital level) (N/A)

Patients praise

  • Individual providers noted for being attentive, friendly, and good listeners
  • High clinical quality metrics (MIPS score) for primary care group practice
  • Some patients report excellent, professional care at specific locations

Common complaints

  • Difficulty with front desk and administrative communication
  • Reports of rude or unhelpful staff behavior
  • Challenges with appointment scheduling and walk-in clinic access
  • Concerns regarding timely release of medical records
  • Below-average performance in patient experience metrics at the hospital level

"I honestly can't remember the last time I saw a doctor in the U.S. who made me feel truly seen and valued... She is amazing, she listens, sits with you, and explains things clearly and gently."

- Patient review of South Limestone Family Medicine

"Extremely, and I emphasize extremely rude and disrespectful office assistant!!! Though I did not get to see the doctor."

- Patient review of Springfield Primary Care at Clark State

"I won't be back. ... Could you imagine if it was a heart attack and that receptionist just told me to go drive myself and my baby to the ER?! While having a heart attack?! Do better, Mercy Health."

- Patient review of Mercy Health Springfield Walk-In Care

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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