Primary Care Offices in Springfield, Ohio - Mercy Health
Primary Care • Springfield, OH
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Western Medicine Family Physicians is a small primary care practice in southwest Ohio (Enon/Fairborn area) under Mercy Health Springfield. It operates as a family medicine clinic with an in-house laboratory, offering patient-centered, holistic preventative care and management of chronic illnesses for all ages, from birth to elderly. The practice emphasizes urgent care capability, convenient access, and a focus on keeping patients well long-term. The clinic appears to have a very small staff (2 employees listed) and serves multiple offices in the region, including Fairborn and Enon, Ohio. Contact options include local phone numbers for scheduling and inquiries. - 7774 Dayton Springfield Rd, Fairborn, OH 45324 - Fairborn, OH (location listings under Western Medicine Family Physicians)
Services Offered
Team
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Centers for Medicare & Medicaid Services (CMS) data: 90.1/100 (MIPS Quality Score) (Average across 1 scored provider (practice has 38 providers))
- Healthgrades: 52% recommend (hospital level) (N/A)
- Centers for Medicare & Medicaid Services (CMS): 3-star CMS rating (hospital level) (N/A)
Patients praise
- Individual providers noted for being attentive, friendly, and good listeners
- High clinical quality metrics (MIPS score) for primary care group practice
- Some patients report excellent, professional care at specific locations
Common complaints
- Difficulty with front desk and administrative communication
- Reports of rude or unhelpful staff behavior
- Challenges with appointment scheduling and walk-in clinic access
- Concerns regarding timely release of medical records
- Below-average performance in patient experience metrics at the hospital level
"I honestly can't remember the last time I saw a doctor in the U.S. who made me feel truly seen and valued... She is amazing, she listens, sits with you, and explains things clearly and gently."
- Patient review of South Limestone Family Medicine"Extremely, and I emphasize extremely rude and disrespectful office assistant!!! Though I did not get to see the doctor."
- Patient review of Springfield Primary Care at Clark State"I won't be back. ... Could you imagine if it was a heart attack and that receptionist just told me to go drive myself and my baby to the ER?! While having a heart attack?! Do better, Mercy Health."
- Patient review of Mercy Health Springfield Walk-In CareSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- New primary care office in New Carlisle with nurse practitioner to open | Local | springfieldnewssun.com - May 29, 2026
- Mercy Health expands care to New Carlisle | WDTN.com - May 27, 2026
- Mercy Health expands into New Carlisle, Fairborn - Jun 3, 2026
- Nancy Schmelzer - Nurse Practitioner in Springfield, OH - May 14, 2026
- Springfield Mercy Health acquires 2 Fairborn locations | News | springfieldnewssun.com - Dec 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
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