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ARCpoint Labs of Woburn clinic

ARCpoint Labs of Woburn

Laboratory Services • Woburn, MA • approximately 2,000 patient locations nationwide locations

3.3/5(1,964 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

ARCpoint Labs of Woburn (Preferred) in Woburn, MA offers clinical testing services and diagnostic information services through a national network of laboratories. The facility provides laboratory testing including drug testing, allergy testing, cancer testing, cardiovascular testing, diabetes testing, and testing for various other conditions. Hours are Monday–Friday 8:30 am–4:00 pm, with Thursday opening at 9:30 am, and closed weekends.

Services Offered

  • Clinical testing services
  • diagnostic information services
  • laboratory testing
  • drug testing
  • allergy testing
  • arthritis testing
  • autoimmune diseases testing
  • bleeding/thrombosis testing
  • cancer testing
  • cardiovascular testing
  • chronic kidney disease testing
  • diabetes/pre-diabetes testing

Team

  • ARCpoint Labs of Woburn - Laboratory/Clinic

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What services are available at this location?

Clinical testing services and diagnostic information services through a national network of laboratories and approximately 2,000 patient locations.

What are the hours for this location?

8:30 am-4:00 pm (multiple entries shown; specific hours listed as 8:30 am-4:00 pm or similar for the week; some days show Closed)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.8 out of 5 stars (1,090 reviews)
  • ComplaintsBoard: 1.3 out of 5 stars (492 complaints)
  • Trustpilot: approx. 1.5 out of 5 stars (382 reviews)

Patients praise

  • Clean and well-maintained facility (ARCpoint)
  • Professional and efficient staff in many instances (ARCpoint)
  • Generally short wait times or ease of access (ARCpoint)
  • Effective handling of specialized testing needs (ARCpoint)

Common complaints

  • Billing issues and surprise charges
  • Long wait times and overbooking (especially at Quest)
  • Difficult or unhelpful customer service and communication problems
  • Issues with result delays or failure to report results
  • Inconsistent staff professionalism or technical skill (e.g., blood draw experiences)

"Incredibly well run lab! After waiting over an hour and a half for Quest to take me on a walk in, I called them and was told there would be no wait. I rushed over and before I even finished signing in, the lab tech was asking if I’d like to go right away."

- Loc8NearMe (ARCpoint Labs review)

"This is the most irresponsible medical business I've ever done business with. ... They promised results that day (the reason we chose them), 2-3 hours . We never, to this day, have never heard from them."

- Birdeye (ARCpoint Labs review)

"She finally just kept rolling needle around in my arm until she got a vein ... I have a huge knot now where she stuck me."

- ConsumerAffairs (Quest Diagnostics review)

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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