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Mass General Brigham Express Care clinic

Mass General Brigham Express Care

Laboratory Services • Woburn, MA • Since 1994

3.0/5(50 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, formed in 1994 (formerly Partners HealthCare) and now headquartered in Somerville, MA. It operates Massachusetts General Hospital and Brigham and Women’s Hospital along with specialty and community hospitals, home care, urgent care, and a licensed health plan. As of 2024, MGB employs about 82,000 people and generates roughly $20.6 billion in operating revenue, making it one of the region’s largest employers. MGB is a principal teaching affiliate of Harvard Medical School and is known for system-wide governance and cost-management initiatives, including a 2022 Performance Improvement Plan. The system has undergone restructuring and layoffs in 2025 and expanded affiliations/divestitures in cancer care in the Boston area. Key locations include its Somerville HQ (399 Revolution Dr.) and Boston’s 800 Boylston St. MGB’s offerings span hospitals, specialty care, and health plan services across Massachusetts and southern New Hampshire.

Services Offered

  • Lab services
  • Imaging
  • Same day care for non-urgent conditions
  • See all conditions we treat

Technology & Equipment

  • Digital X-ray
  • on-site labs

Insurance & Payment

Not published.

Languages Spoken

Not published.

FAQs

What services are available at Mass General Brigham Express Care (Woburn)?

Lab services, Imaging, Same day care for non-urgent conditions, See all conditions we treat.

What conditions do you treat at Mass General Brigham Express Care (Woburn)?

From coughs and colds to cuts and burns and broken bones, our doctors treat a wide range of illnesses and injuries for adults and children ages 3 and older.

What services are available at this location?

Lab services, imaging, same day care for non-urgent conditions, and other conditions we treat.

Can I schedule an appointment or check for wait times?

Check for available appointments (schedule via Patient Gateway) and wait times are subject to change.

What are the hours of operation?

Open daily from 9:00 a.m. to 8:30 p.m.

Is there a virtual care option?

Yes — 24/7 Virtual Care is available for minor illnesses and injuries.

What should I do in a medical emergency?

Call 911 or visit your nearest emergency room if experiencing chest pain, dizziness, heavy bleeding, loss of consciousness, trouble breathing or speaking, or severe abdominal pain.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: Approximately 2.8 - 3.0 out of 5 stars (Approximately 50-52 reviews on Yelp)
  • Boston Consumers' Checkbook: 9 reviews reported (9)

Patients praise

  • Professional and kind medical/clinical staff
  • Clean and well-organized facility
  • Convenient and reliable alternative for urgent care when primary care is unavailable
  • Efficient check-in process for some patients

Common complaints

  • Long or excessive wait times
  • Inconsistent or perceived unprofessional front desk staff behavior
  • Limited or changing hours without notice
  • Inability to treat children under age 3
  • Issues with communication or feeling unheard by staff

"I almost didn't go here because of the negative reviews but am glad I ignored them! I got right in on a weeknight... and the medical team spent plenty of time with me."

- Yelp review, Dec 2024

"The actual care and caregiving staff are good, but the wait can be excessive, even when there are few patients waiting and front desk staff don't always know how long the wait would be."

- Consumer report, Mar 2025

"The receptionist had her hand firmly planted in a bag of chips for the five minutes she was dealing with me. LOL."

- Loc8NearMe review, Aug 2025

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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