Endocrine Associates of Western MA
Endocrinology • Springfield, MA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Endocrine Associates of Western MA is an endocrinology clinic located at 2 Medical Center Drive, Suite 210 in Springfield, Massachusetts. The clinic is part of Trinity Health Of New England, an integrated health care delivery system providing preventive, acute, and post-acute care across New England.
Services Offered
Not published.
Insurance & Payment
Not published.
Languages Spoken
Not published.
Social Media
Photos
Photos published by Endocrine Associates of Western MA showing the endocrinology practice in Springfield, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals.com (Dr. Kimberly Browne-Martin): 3.9/5 stars (18 ratings)
- Vitals.com (Dr. Barry Izenstein): 4.3/5 stars (24 ratings)
Patients praise
- Physicians are described as caring and attentive to patient needs
- Doctors provide clear diagnoses and follow-up plans
- Some staff members are reported as helpful and accommodating regarding special needs
Common complaints
- Long wait times at the office
- Reports of rude and disrespectful front desk staff
- Difficulty in scheduling timely appointments
"The doctor herself is caring and does pay attention to the patients' needs. However, the office is a complete mess. The average wait time is an hour and a half. The front desk staff is extremely rude and disrespectful."
- Vitals.com review for Dr. Kimberly Browne-Martin"I have been a longtime patient of Dr. Izenstein's and I agree wholeheartedly with the other two commentors! His office staff also goes above and beyond to assist me with my special Rx needs."
- Vitals.com review for Dr. Barry IzensteinSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Baystate Endocrinology to Host Free World Diabetes Day Health Fair on Nov. 14 - Health Care News - Nov 11, 2025
- Baystate Health expands services in Springfield and CT | WWLP - May 2, 2026
- HMC EXPANDS SERVICES IN SPRINGFIELD - Holyoke Health - Oct 30, 2025
- Mayor Sarno, city officials join with Congressman Neal, Baystate, the Western Mass EDC, & Springfield Regional Chamber for a conversation concerning the State of Healthcare in Western Mass: City of Springfield, MA - Dec 15, 2025
- Baystate Health Expands Primary Care Network in Western MA and Northern CT - World Today Journal - May 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
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