Endocrine Associates of Western Mass
Endocrinology • Springfield, MA
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
Endocrine Associates of Western Mass is an endocrinology group practice in Springfield, MA specializing in diabetes, metabolic disorders, pituitary diseases, thyroid and adrenal disorders, and menstrual and sexual problems. The practice offers internal medicine-related endocrine care and provides a patient portal for accessing medical records and scheduling appointments.
Services Offered
Team
Insurance & Payment
Languages Spoken
Not published.
FAQs
What is the patient portal used for?
The portal allows patients to access their medical record, contact their doctor or practice, see or schedule appointments, and ensures account security.
Where is the Endocrine Associates of Western Massachusetts located?
Springfield, MA at 2 Medical Center Drive STE 210, Springfield, MA 01107.
How can I contact the office?
Phone: (413) 734-4661. You can also reach the office via the patient portal.
Photos
Photos published by Endocrine Associates of Western Mass showing the endocrinology practice in Springfield, MA.
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals.com: 3.9 out of 5 stars (average for Dr. Kimberly A. Browne-Martin) (18 ratings and 3 written reviews)
Patients praise
- Doctors are caring and attentive to patient needs
- Providers are thorough and approachable
- Physicians take the time to answer questions
Common complaints
- Long wait times at the office
- Rudeness and lack of professionalism from front desk staff
- Difficulty scheduling appointments
"The doctor herself is caring and does pay attention to the patients' needs. However, the office is a complete mess. The average wait time is an hour and a half. The front desk staff is extremely rude and disrespectful."
- Vitals.com review for Dr. Kimberly A. Browne-Martin"Worth the wait to have a fair understanding doctor. Especially when appointments are not often. Staff is helpful and Dr will call back, even if at night."
- Vitals.com review for Dr. Kimberly A. Browne-MartinSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Baystate Endocrinology to Host Free World Diabetes Day Health Fair on Nov. 14 - Health Care News - Nov 11, 2025
- Baystate Health expands services in Springfield and CT | WWLP - May 2, 2026
- Baystate Health Expands Primary Care Network in Western MA and Northern CT - World Today Journal - May 3, 2026
- HMC EXPANDS SERVICES IN SPRINGFIELD - Holyoke Health - Oct 30, 2025
- Dr. Amanda L. Whitehouse, MD - Internal Medicine Physician in Springfield, MA - Jun 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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