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HCRS clinic

HCRS

Behavioral Health • Springfield, VT • Since 1967 • 18 locations across Windham and Windsor counties; headquarters in Springfield, VT; serves southeastern Vermont locations

3.5/5(61 reviews)

Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.

Last gathered July 11, 2026. How our information is sourced · Report incorrect information

About

HCRS: Homepage (Springfield) - What it is: Health Care & Rehabilitation Services of Southeastern Vermont (HCRS) is a nonprofit mental health care and rehabilitation organization serving southeastern Vermont, headquartered in Springfield. - Scope: Provides a range of health care services focused on empowering individuals to reach their potential. - Size & funding: About 135 employees (growth of ~5.7% YoY) with annual revenue in the $25–$50M range; founded in 1967. - Contact and locations: Main headquarters at 390 River St, Springfield, VT 05156, plus multiple offices across Vermont (including Hartford, Brattleboro, Windsor). Main phone options and intake emails are listed on the site. - Online presence: Official homepage is hcrs.org; LinkedIn profile available for updates and employment info.

Services Offered

  • Mental health services
  • Substance use services
  • Developmental disability services
  • Crisis services
  • Children’s program
  • Adult program
  • DS program
  • Outpatient services
  • Counseling (individual, group, couples, family)
  • Community outreach
  • Home/field-based supports
  • Family education and support

Insurance & Payment

Not published.

Languages Spoken

Not published.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehabs.com / Alcohol.org: 3.3 out of 5 stars (aggregated) (1 (on rehab platforms))
  • Facebook: 4 out of 5 stars (10 reviews (at time of report))
  • Indeed / Glassdoor (Employee Reviews): Approximately 3.4 out of 5 stars (Over 50 combined employee reviews)

Patients praise

  • Supportive staff and team environment in some programs
  • Positive impact on individual recovery and life stability for some clients
  • Effective use of technology for accessibility, such as Zoom appointments

Common complaints

  • Concerns regarding workplace culture and lack of management support
  • Concerns about the implementation of AI note-taking software and patient privacy
  • Reports of misogynistic, biased, or passive-aggressive supervision in some departments

"I always feel welcomed and heard. Someone is always available in a time of need. It’s a no judgment zone."

- HCRS Testimonials page

"Worst workplace culture I have ever seen. Senior management and direct supervisors are secretive and don’t care about their employees."

- Indeed Employee Review

"Lack of informed consent does real harm. It breaks trust and deepens our fears of mistreatment in the system."

- Commons News article on AI software rollout

Synthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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