Springfield Health Center
Behavioral Health • Springfield, VT
Information from public sources; not independently verified. Confirm hours, insurance and appointment availability with the clinic.
Last gathered July 11, 2026. How our information is sourced · Report incorrect information
About
North Star Health (Springfield Medical Care Systems, Inc.) is a nonprofit Federally Qualified Health Center serving southern Vermont and southwestern New Hampshire. It operates 8 offices, including Springfield (HQ at 100 River St., Springfield, VT 05156) and nearby towns (Ludlow, Chester, Londonderry in Vermont; Charlestown, NH). Services include patient-centered primary care, dental, vision, and behavioral health, available regardless of insurance status or ability to pay. The organization emphasizes accountability, integrity, compassion, and community, and employs about 52 staff. Key contact: +1 802-886-8900.
Services Offered
Team
Insurance & Payment
Not published.
Insurance, Medicaid, Medicare, Sliding scale, Financial assistance
Languages Spoken
Not published.
FAQs
Walk In Care hours
Monday – Friday 8:00 am – 5:00 pm; Closed Saturday and Sunday
Social Media
Photos
Photos published by Springfield Health Center showing the behavioral health practice in Springfield, VT.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregated from Google): 2.4 out of 5 stars (21 reviews)
- BestProsInTown: Not explicitly provided, but referenced as 'highly recommended' in a generic summary (20 reviews)
Patients praise
- some friendly and professional staff members
- efficient check-in process for some patients
- cleanliness of the facility
Common complaints
- long wait times for appointments and while on-site
- unprofessional or rude administrative and nursing staff
- poor communication and issues with medication refills/scheduling
- billing and insurance errors
- dismissive bedside manner from some physicians
"One of the front deck ladies is complete b$&@h when I went to ask at 45 minutes past my scheduled appointment time that “you’ll be seen when she’s ready, I don’t know what to tell you”."
- A-Better-Place review"I told him about the tingling and numbness in my hands and feet, chest pain, excessive mucus, and more. He laughed at me and said “we’ll we can’t do anything for your feet or hands today, but it sounds like you just have allergies.”"
- LocalityBiz review"The doctors in this office deserve 5 stars but Kim the office manager makes this place a 1. This is the worst Dr office experience I’ve ever had."
- Birdeye reviewSynthesized from public review platforms as of Jul 11, 2026 - sources: [1][2][3][4].
In the News
- Springfield health center marks reopening after driver crashes into building - Oct 6, 2025
- Springfield health center seeks solutions for staffing gap - Mar 25, 2026
- Caring Health Center Celebrates 30 Years of Service - Health Care News - Jul 28, 2025
- Springfield school health center to expand vision, dental care with mobile offering | News | springfieldnewssun.com - Oct 21, 2025
- Springfield High School marks first year of student health center | WYSO - Sep 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
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